담당업무

- Create process documentation/workflows

- Collect and document business requirements for project and process improvement/automation efforts

- Facilitate process workflow modeling in order to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases

- Review information and trends to ensure that the output of processes are achieving the desired results and that services are meeting agreed-upon service levels

- Review our current sales tools (Salesforce) and clearly identify what the system necessities are (Salesforce or new tool)

- Conduct maturity assessments against the process activities to highlight areas of improvement or concerns

- Identify issues and risks

- Bring inconsistencies and problems to the attention of management

- Participate in the problem solution

자격요건

ㆍ학력 : 대졸이상

ㆍ경력 : 경력5년↑

- Previous working experience as a Business or Process Analyst

- Experience with sales end to end tools (e.g. Salesforce or other)

- Experience in sales process automation

- Experience in tools that support in workflow / process analysis

- Excellent organizational and time management skills

- Outstanding communication and presentation skills

- Critical thinker

- Creative problem solver

- Great analytical skills

- Data-driven approach

* 계약직->추후 정규직 전환가능

우대사항

ㆍ관련 학과 전공자

ㆍ유관업무 경력자