담당업무

1) Hour service/warranty:

- Inspect all inbound goods at customer plant (Changwon)

- Request new parts/goods for missing, defective and damaged ones

- Do the repair work for repairable goods

- Handle electrical failures, including software updates/changes

- Identify & report every case to Key customer support team (HQ) and engineering leader

- Track issues with quality department at HQ and ensure the customer will get the adequate replies & solutions in time

2) Customer support:

- Deliver important information pertaining to changes or obsolescence in circulars issued by HQ

- Involve filed service activities when HQ requires

- Visit customers on a regular basis in order to resolve any outstanding technical issues, and gather feedback and information

자격요건

ㆍ학력 : 대졸이상

ㆍ경력 : 경력6년↑

- Require at least 6 years’ relevant experience

- Require customer support/warranty work experience in machinery industry

- Require hand-on work and repair capability

- Prefer to having knowledge of the industrial diesel engine including electronic control and exhaust after-treatment systems

- Require long-term business travel to customer plant (Changwon)

- Prefer education in Mechatronic or Electrical engineering

- Must be able to communicate in English

- Good team player with ability to work independently

- Good interpersonal and communication skills

우대사항

ㆍ영어능통자(원어민수준)

ㆍ관련 학과 전공자

ㆍ관련 자격증 보유자

ㆍ유관업무 경력자