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담당업무 ? Provide accurate diagnostics and estimation service for all customers watches.
? To provide professional technical assessment and services to our clients
? Repair all types of quartz, mechanical and simple complication watches
? Examine watches, remove any damaged parts; repair or replace any faulty parts; clean each parts;
reassemble, lubricate and adjust the timepiece; test the accuracy of the repaired item
? Provide basic polishing-refurbishing service.
? To ensure timely completion of all after-sales services and repairs as requested by clients and in
accordance to stipulated time frame
? Carry our interventions on watches according to internal standards, guideline and ensure perfect
technical function of the product
? To be responsible & accountable for all client’s products received for services / repair and to handle
them with due care
? Spare parts management (order new parts ensure sufficient and amount of parts in stock.)
? Quality control of all completed repairs.
? To ensure all tools and equipment used are calibrated and maintained at a high standard while
keeping the workspace clean, organized, and safe.
? To work with Retail Team to ensure smooth delivery & support of clients’ repairs.
? To work with retail manager on providing technical training to sales team
? The ability to execute tasks in professional expeditious and professional manner
? To update the repair records in internal application/system for better track of ongoing repairs and
analysis.
? Follow ongoing internal training program.
? Any other task that the management reasonably request.
자격요건
? At least 3 years working experience (able to do 7750&2892 overhaul), preferably in luxury
timepiece industry
? Watchmaking diploma or certification is preferred.
? Focus on quality of workmanship, high level of skill for complete repair/service of timepiece
? Take pride in achieving and maintaining quality and productivity targets whilst respecting the
guidelines and processes in place
? Team player with flexible attitude and good communication skills
? Enthusiastic and self-motivated
? Need to be accurate, practical and patient, with an eye for detail
? Must be able to work well under pressure to meet customer service levels
? WOSTEP certification an added advantage
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