Retail Campus Training Manager(과장~대리급) | |||
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Scope |
- With the support of the Global Retail Campus Team, identify professional/product/technical training needs with a specific focus on the Retail & Outlet network, closely collaborating with the Retail Management full report and action plan for Retail Management - Act as key Retail business partner to accomplish Company goals, |
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Key Accountabilities | - Identify overall training gaps and needs of the Retail Regional network teams in regards of product/technical/professional knowledge - Provide feedback to the Global Retail Campus Team in order to evaluate and adapt training material accordingly, ensuring majority of working time spent on the field - Guarantee the deployment of engaging learning activities and compelling course content, that enhances retention and transfer of knowledge and skills (both e-learning and on the field) - Oversee correct translation of training manuals or/and other learning material provided by GRC team for Retail employees - Guarantee the process of planning, delivering and monitoring training courses/sessions in the relevant territory according the team structure and each phase of the learning process, always considering business & CRM KPIs - If requested, cooperate with the external training providers selected by GRTD and plan TTT sessions accordingly - Ensure quality of training sessions delivered by Staff Trainers, when applicable - Collect feedback on best practices and provide recommendation to GRC Team for implementation - Plan and ensure, together with the Staff Trainer, the Induction and Onboarding program for store employees, monitoring the effectiveness of the programs and guaranteeing alignment with Global Training strategy - Maintain understanding of new educational and training techniques and methods - When applicable, support development of Regional Staff Trainers - In collaboration with Regional Finance Team, evaluate, forecast and propose yearly training budget - Collaborate with the Regional Retail Operations,Merchandising, HR and CRM teams for alignment and sharing training contents - Perform other duties as required |
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Qualifications |
- At least 5 years of professional experiences of working as field coach/trainer in retail industry; |
급여조건 | - 경력별협의(현재연봉 및 희망연봉 게재 必) |
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복리후생 | - 4대보험 / 퇴직금/ 연차/ 경조사비/ 인센티브제 / 장기근속 포상/ 근무복 지급 / 단체상해보험 / 건강검진 / 연장근로 수당 / 기타 복리후생 운영 |
소속기관 | - 돌체앤가바나코리아 소속 |