담당업무
? Responsibility of Client or Internal Reporting, resource management, from forecasting, capacity planning, to scheduling. ? Lead WFM team to improve on forecast accuracy, scheduling flexibility or real-time management process. ? Leadership to monitor and support cross site’s WFM work in the field of forecasting, capacity planning, scheduling and real-time management. ? Support to the leadership group for data analysis and improvement projects. ? Build forecasting, capacify planning, scheduling, and real-time management process for new accounts. ? Lead automation projects or new solution implementation to optimize reporting and data consolidation workload.
자격요건
? 5+ years’ experience as a Data analysis/ /Capacity Planning/Reporting ? Extensive knowledge/experience in Forecasting, Capacity Planning and Scheduling process ? Demonstrated leadership and project management ability. ? Ability to understand the service, quality, cost, and end-user/client satisfaction implications of operational decisions. ? Excellent Skill of MS Excel, PowerPoint, etc. ? Business Level English skills
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