Job Summary: Manages all activities related to operations and development of customer services by performing the following duties personally or through Supervisors and Management Trainee if applicable. This position reports to Operations Director. Attributes:List at least FIVE essential Caliper Competencies.
Leadership Communication
Driving Results
Team Building
Coaching and Developing Others
Fact-Based Management
Organizational Savvy
Decisiveness
Process Management
Primary Responsibilities of the job:
Works with Director to understand budget and control local expenses in accordance with budget expectations.
Responsible specifically for executing day to day business, leading local team, escalating issues, and coordinating with Director on their focus areas of implementing strategy, driving performance, process ownership, resource planning and A3’s.
OneRinchem focus and execution at the local level with the guidance of the Director
Collaborates with key stakeholders to ensure compliance with federal, state, and local regulatory, material handling, and shipping requirements by understanding regulations; enforcing adherence to requirements; advising stake holders on needed actions
Coordinates with key stakeholders (Safety, HR, etc.) to safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols and ensures compliance with all regulations
Ensures inventory compliance by conducting physical counts; reconciling with warehouse management system and following best practices
Responsible for working with Rinchem’s Facility and Asset Management Team to maintain physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement and maintaining One Rinchem Standard
Communicates with Operations Director and Accounting Team to achieve financial objectives by reviewing budgets; scheduling expenditures; analyzing variances; and possible corrective actions
Meets or exceeds warehouse operational requirements by scheduling and assigning employees to meet stakeholder requirements; following up on work results
Responsible for closely aligning with Rinchem’s Recruiting and Retention and Training Teams to maintain warehouse staff by recruiting, selecting, orienting, and training employees
Responsible for employees and training to ensure understanding of role, responsibilities, company culture, and career development pathways
Manages warehouse staff performance by coaching, counseling, disciplining employees, and appraising job results
Continues professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Collaborates with Rinchem Leadership, subject matter experts, key stakeholders, and peers to achieve strategic goals
Anticipates and tracks market risks, operational needs, and industry standards to provide strategic solutions for key stakeholders
Plays a significant role in long-term planning, project status reporting, and initiating change control processes
Reviews metrics to identify trends and assess opportunities to improve processes and performance