담당업무 ? Provide accurate diagnostics and estimation service for all customers watches. ? To provide professional technical assessment and services to our clients ? Repair all types of quartz, mechanical and simple complication watches ? Examine watches, remove any damaged parts; repair or replace any faulty parts; clean each parts; reassemble, lubricate and adjust the timepiece; test the accuracy of the repaired item ? Provide basic polishing-refurbishing service. ? To ensure timely completion of all after-sales services and repairs as requested by clients and in accordance to stipulated time frame ? Carry our interventions on watches according to internal standards, guideline and ensure perfect technical function of the product ? To be responsible & accountable for all client’s products received for services / repair and to handle them with due care ? Spare parts management (order new parts ensure sufficient and amount of parts in stock.) ? Quality control of all completed repairs. ? To ensure all tools and equipment used are calibrated and maintained at a high standard while keeping the workspace clean, organized, and safe. ? To work with Retail Team to ensure smooth delivery & support of clients’ repairs. ? To work with retail manager on providing technical training to sales team ? The ability to execute tasks in professional expeditious and professional manner ? To update the repair records in internal application/system for better track of ongoing repairs and analysis. ? Follow ongoing internal training program. ? Any other task that the management reasonably request.
자격요건
? At least 3 years working experience (able to do 7750&2892 overhaul), preferably in luxury timepiece industry ? Watchmaking diploma or certification is preferred. ? Focus on quality of workmanship, high level of skill for complete repair/service of timepiece ? Take pride in achieving and maintaining quality and productivity targets whilst respecting the guidelines and processes in place ? Team player with flexible attitude and good communication skills ? Enthusiastic and self-motivated ? Need to be accurate, practical and patient, with an eye for detail ? Must be able to work well under pressure to meet customer service levels ? WOSTEP certification an added advantage
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